Terms and Conditions

Terms and Conditions:

  • Please take note that the normal delivery lead time is between 3 - 5 working days for domestic (Hong Kong) delivery, 7 - 14 working days for international shipping, from the date that the order is made.
  • No refund or exchange for the products once they are sold.
  • Domestic delivery services are available within boundaries of Hong Kong SAR, including industrial and commercial areas, residential areas, outlying islands and rural areas.
  • Delivery services are not applicable for Government units and frontier closed areas.
  • Free delivery services are provided to domestic and international customers.
  • Exact number of days for delivery services depends on arrangements of 3rd-party logistics companies, conditions such as traffic, regional and other factors. Delays may be resulted in due course.
  • In case of the need to rearrange delivery date and/or time, an extra delivery fee will be charged to customers.
  • Clavis International Trading Limited reserves the right of final decision on the interpretation of these Terms and Conditions.


    Clavis Loyalty Programme

    Learn more about our Loyalty Programme.

    Earning and redeeming Reward Points

    $ HKD1
    Earns you
    $ HKD1
    Redeems to

    Ways you can earn

    • Product Purchase
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