Terms and Conditions

Terms and Conditions:

  • Please take note that the normal delivery lead time is between 3 - 5 working days for domestic (Hong Kong) delivery, 7 - 14 working days for international shipping, from the date that the order is made.
  • No refund or exchange for the products once they are sold.
  • Domestic delivery services are available within boundaries of Hong Kong SAR, including industrial and commercial areas, residential areas, outlying islands and rural areas.
  • Delivery services are not applicable for Government units and frontier closed areas.
  • Free delivery services are provided to domestic and international customers.
  • Exact number of days for delivery services depends on arrangements of 3rd-party logistics companies, conditions such as traffic, regional and other factors. Delays may be resulted in due course.
  • In case of the need to rearrange delivery date and/or time, an extra delivery fee will be charged to customers.
  • Clavis International Trading Limited reserves the right of final decision on the interpretation of these Terms and Conditions.